Legal

Terms of Service

Last updated: September 1, 2026

Thrively Last updated: September 1, 2026

These Terms of Service ("Terms") are a legal agreement between you and Reeves Adventures L.L.C. ("Company," "we," "us," or "our"), a North Carolina limited liability company, governing your use of the Thrively mobile application and any related services (together, the "Service").

Please read Section 16 carefully. It requires most disputes to be resolved by individual binding arbitration rather than in court, and it waives your right to participate in a class action. You may opt out of arbitration within 30 days of first accepting these Terms.

By downloading, installing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 16 years old to use the Service. By using it, you represent that you are at least 16, that you have the legal capacity to enter into these Terms, and that you are not barred from using the Service under the laws of your jurisdiction.

If you are using the Service on behalf of a household, organization, or other person, you represent that you have authority to bind them to these Terms.

2. License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use one copy of the Service on Apple-branded devices that you own or control, for your personal, non-commercial use, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.

This is a license, not a sale. We retain all rights not expressly granted.

You may not: copy, modify, or create derivative works of the Service; reverse engineer, decompile, or disassemble it except to the extent that restriction is prohibited by law; rent, lease, lend, sell, sublicense, or redistribute it; remove or alter any proprietary notices; use it to build a competing product; or circumvent any security, entitlement, or usage limitation.

3. Your Account

Some features — including Family Sharing — require an account. You may create one using Sign in with Apple.

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us at hello@thrively.app promptly if you believe your account has been compromised.

You agree to provide accurate information and to keep it current. We may suspend or terminate accounts that contain false information or are used in breach of these Terms.

4. Subscriptions and Billing

4.1 Plans

The Service offers optional paid subscriptions ("Thrively Pro") on monthly and annual terms. Current pricing is displayed in the app before purchase and may vary by region and over time. The price shown at the moment of purchase governs.

4.2 Payment through Apple

All purchases are processed by Apple through your App Store account. We do not receive or store your payment card details. Your purchase is also subject to Apple's terms.

We use RevenueCat, Inc. to verify and manage subscription status. See our Privacy Policy for what that involves.

4.3 Free trial

New subscribers may be offered a free trial period. Unless you cancel at least 24 hours before the trial ends, the subscription converts to a paid term automatically and your App Store account is charged. Trial eligibility is determined by Apple, and a trial may be offered only once per Apple account. If you subscribe before a trial ends, the unused portion is forfeited.

4.4 Auto-renewal

Monthly and annual subscriptions renew automatically at the then-current price unless canceled at least 24 hours before the end of the current period. Your App Store account is charged within 24 hours before renewal.

4.5 Cancelling

Manage or cancel a subscription in your device's Settings → your name → Subscriptions, or through the App Store. We cannot cancel a subscription on your behalf. Cancelling stops future renewals; access continues until the end of the paid period.

Deleting the app does not cancel a subscription.

4.6 Refunds

Purchases are handled by Apple, and refunds are at Apple's discretion under its policies. Request one at https://reportaproblem.apple.com. Except where required by law, payments to us are non-refundable and we do not provide refunds or credits for partial periods.

Residents of some jurisdictions may have additional statutory cancellation rights, which these Terms do not limit.

4.7 Price changes

We may change prices. Changes take effect at the next renewal after notice sufficient to let you cancel first. Where required, we will seek your consent. Continuing after a price change takes effect means you accept it.

The Service lets you create or join a "household" and share certain information with its members. You should understand what that means before using it.

What household members can see. Other members of your household can see your display name, that you are a member, entries you generate in the household activity feed, and every task you mark as shared — including its title, any note on it, its dates, and who completed it. Do not put anything in a household name, display name, activity entry, or shared task that you would not want every member to see.

Tasks you keep to yourself are not shared and are not visible to anyone else. Sharing is a choice you make per task.

Household size. A household consists of one owner and up to six additional members.

Invitations. The owner may generate invite codes and links, which expire after seven days and may be revoked at any time. Anyone holding a valid, unexpired, unrevoked code can join the household. Treat invite codes as sensitive and share them only with people you intend to admit.

Access through the owner's plan. Where the owner holds an active Thrively Pro subscription, members receive access to Pro features while they remain in the household. That access is contingent on the owner's subscription. If the owner's subscription lapses, members retain full access for a grace period of seven days. After that, shared tasks and household information stay visible and can still be marked complete, but adding, editing, rescheduling or deleting shared tasks, and other Pro features, are unavailable until a subscription is active again. Members have no independent right to the owner's subscription and no claim against us if the owner cancels, is removed, or allows the subscription to lapse.

Removal and departure. The owner may remove any member at any time, and any member may leave at any time. Access to shared household information ends immediately on removal or departure, and any invite code the household was using is replaced at that moment, so a removed member cannot rejoin with a code they already hold. Activity entries already contributed, and tasks already shared, remain with the household. Copies of shared tasks return to the departing member's own device as private tasks.

If an owner deletes their account, ownership of the household passes automatically to one of the remaining members, who assumes the owner's rights and responsibilities under these Terms. Pro access for the household then depends on the new owner's own subscription, if any. Where no members remain, the household is deleted.

Between you and your household. Disputes among household members are between those people. We are not responsible for what members do with information shared inside a household, for a household owner's decisions, or for resolving disagreements between members.

6. Your Content

You retain ownership of the content you create in the Service, including task titles, notes, household names, display names, and activity entries ("Your Content").

You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and transmit Your Content solely to operate and provide the Service to you and, where applicable, to the other members of your household. This license ends when Your Content is deleted, except for content already shared with a household and copies retained in routine backups for a limited period.

You represent that you have the rights necessary to submit Your Content and that it does not infringe anyone's rights or violate any law.

We do not routinely monitor Your Content, but we may review, filter, or remove content that violates these Terms. The Service applies automated filtering to certain text fields; that filtering is imperfect in both directions and its operation does not constitute review or approval of any content.

7. Acceptable Use

You agree not to:

use the Service for any unlawful purpose or in violation of any applicable law or regulation;
submit content that is unlawful, defamatory, harassing, abusive, hateful, threatening, obscene, or that sexualizes or endangers minors;
impersonate any person or misrepresent your affiliation with anyone;
access another person's account or household without authorization, or attempt to obtain or guess invite codes you were not given;
probe, scan, or test the vulnerability of the Service, or breach or circumvent any authentication, entitlement, or access control;
interfere with or disrupt the Service, or impose an unreasonable load on our infrastructure;
use automated means to access the Service, scrape it, or extract data from it, except as expressly permitted;
use the Service to develop a competing product or service; or
encourage or assist anyone in doing any of the above.

We may investigate suspected violations and may suspend or terminate access, remove content, and cooperate with law enforcement.

8. Reminders Are Not a Safety System

This section is important. Please read it.

Thrively is an organizational tool that helps you keep track of recurring tasks. It is not a safety device, a monitoring system, an alarm, a compliance tool, or a substitute for professional advice or inspection.

Some tasks the Service may suggest relate to home safety or legal obligations — for example smoke and carbon monoxide detectors, fire extinguishers, dryer vents, vehicle registration and inspection, or passport and license renewals. You are solely responsible for the safety and upkeep of your home, vehicles, and documents, and for meeting any legal deadline that applies to you.

Suggested intervals are general guidance and may not match your equipment's manufacturer instructions, your local building or fire code, or your legal requirements. Where they differ, follow the manufacturer, the code, and the law — not Thrively.

Reminders are delivered as device notifications and may fail to arrive or arrive late for reasons including device settings, notification permissions, Do Not Disturb or Focus modes, low power mode, storage or battery state, software updates, app termination, loss of connectivity, or defects in the Service. Do not rely solely on Thrively for anything where a missed reminder could result in injury, property damage, financial loss, or legal consequence. Test your smoke alarms. Check your own renewal dates.

9. Third-Party Links and Services

The Service may contain links to third-party websites and products, including retailer listings. Some of those links may include an affiliate identifier, meaning we may earn a commission if you make a purchase. This does not affect what you pay.

Linked sites and products are not under our control. We do not endorse them, are not responsible for their content, accuracy, availability, pricing, or practices, and their own terms and privacy policies apply once you leave the Service.

10. Intellectual Property

The Service, including its software, design, text, graphics, and the Thrively name and logo, is owned by us or our licensors and is protected by copyright, trademark, and other laws. Nothing in these Terms transfers any of those rights to you.

If you send us feedback, suggestions, or ideas, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use them for any purpose without obligation or compensation to you.

11. Termination

You may stop using the Service at any time. You may delete your account from within the app.

Account deletion is scheduled rather than immediate: your data is queued for permanent deletion and you may cancel by signing back in during the window described in our Privacy Policy. After that window, deletion is permanent and irreversible.

We may suspend or terminate your access at any time, with or without notice, if we believe you have violated these Terms, if required by law, or if we discontinue the Service.

On termination, your license ends immediately and you must stop using the Service. Sections 6 (as to licenses already granted), 8, 10, 12, 13, 14, 15, 16, 17, and 19 survive.

We may modify, suspend, or discontinue the Service or any feature at any time. Where we discontinue a paid feature entirely, we will provide a reasonable pro-rata refund of prepaid amounts attributable to it.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. To the fullest extent permitted by law, we disclaim all warranties, express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free; that reminders will be delivered or delivered on time; that defects will be corrected; or that the Service will meet your requirements.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you. Nothing in these Terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

(a) We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, business interruption, or the cost of substitute services, arising out of or relating to these Terms or the Service, regardless of the theory of liability and even if we have been advised of the possibility of such damages.

(b) Our total aggregate liability for all claims arising out of or relating to these Terms or the Service will not exceed the greater of (i) the amount you paid us in the twelve months before the event giving rise to the claim, or (ii) fifty United States dollars (US$50).

(c) These limitations apply even if a limited remedy fails of its essential purpose.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its members, managers, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or connected with: your use of the Service; Your Content; your violation of these Terms; your violation of any law or the rights of a third party; or a dispute between you and another household member.

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, at your expense, and you agree to cooperate.

15. Apple

You acknowledge and agree that:

(a) These Terms are between you and the Company only, not with Apple Inc. ("Apple"). The Company, not Apple, is solely responsible for the Service and its content.

(b) Apple has no obligation whatsoever to provide any maintenance or support for the Service.

(c) If the Service fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the Service. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the Service, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are the Company's sole responsibility.

(d) The Company, not Apple, is responsible for addressing any claims by you or a third party relating to the Service or your possession and use of it, including product liability claims, any claim that the Service fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.

(e) In the event of any third-party claim that the Service or your possession and use of it infringes that third party's intellectual property rights, the Company, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of that claim.

(f) You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

(g) You must comply with applicable third-party terms of agreement when using the Service.

(h) Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce them against you as a third-party beneficiary.

(i) Contact for questions, complaints, or claims regarding the Service: Reeves Adventures L.L.C., 5102 Bridgewood Drive, Durham, NC 27713, hello@thrively.app.

16. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

16.1 Informal resolution first

Before starting an arbitration, you agree to try to resolve the dispute informally. Send a written notice to hello@thrively.app describing the dispute and the relief you seek. We will do the same for any dispute we have with you. If the dispute is not resolved within 60 days of the notice, either party may begin arbitration. This step is a condition precedent to arbitration, and the deadline for filing is tolled while it runs.

16.2 Agreement to arbitrate

Except as set out below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service — including its formation, interpretation, breach, or termination, and including claims that arose before you accepted these Terms — will be resolved by binding individual arbitration rather than in court.

Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms. The rules are available at https://www.adr.org. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction.

Arbitration will take place in Durham County, North Carolina, or, at your election, in the county where you reside, or by telephone or video, or on the documents alone where the AAA rules allow.

The arbitrator has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court has exclusive authority to decide any question about the enforceability of Section 16.4 (Class Action Waiver).

This arbitration agreement is governed by the Federal Arbitration Act.

16.3 Exceptions

Nothing in this Section prevents either party from:

bringing an individual claim in small claims court, so long as it remains in that court and on an individual basis;
seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement or misuse of intellectual property or confidential information; or
reporting anything to a government agency, or participating in an agency proceeding.

16.4 Class action waiver

You and the Company each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, coordinated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding, and may award relief only in favor of the individual party seeking it and only to the extent necessary to provide relief warranted by that party's individual claim.

If this Section 16.4 is found unenforceable as to a particular claim or request for relief, then that claim or request must proceed in court and is severed from arbitration, while all other claims proceed in arbitration.

16.5 Your right to opt out

You may opt out of Section 16 within 30 days of first accepting these Terms. Send an email to hello@thrively.app with the subject line "Arbitration Opt-Out," including your name and the email address or Apple ID associated with your account, and a statement that you wish to opt out of arbitration.

Opting out affects nothing else in these Terms and will not affect your use of the Service in any way. If you opt out, disputes will be resolved as described in Section 17.

16.6 Changes

If we materially change this Section after you accept these Terms, you may reject the change by emailing hello@thrively.app within 30 days of the change taking effect, in which case the most recent version you accepted applies.

16.7 Time limit

Any claim arising out of or relating to these Terms or the Service must be filed within one year after it arose, or it is permanently barred, except where the law that applies to you does not permit a contractual limitation period this short, in which case the shortest period that law permits applies.

17. Governing Law and Venue

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules, and by applicable United States federal law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

For any dispute not subject to arbitration, you and the Company agree to the exclusive jurisdiction and venue of the state and federal courts located in Durham County, North Carolina, and each party waives any objection to that venue.

If you are a consumer resident in the European Union, the United Kingdom, or another jurisdiction whose law grants you the protection of mandatory local rules, nothing here deprives you of that protection or of the right to bring proceedings in your local courts.

18. Changes to These Terms

We may update these Terms. When we do, we will change the "Last updated" date and, for material changes, provide reasonable advance notice through the app, by email, or on our website.

Changes take effect on the date stated. Continuing to use the Service after that date means you accept the updated Terms. If you do not agree, stop using the Service and delete your account.

19. General

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements on that subject.

Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed, and the remaining provisions stay in force.

No waiver. Our failure to enforce any provision is not a waiver of it.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign them freely, including in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.

No third-party beneficiaries. Except as stated in Section 15 with respect to Apple, these Terms create no third-party beneficiary rights.

Notices. We may give notice by email to the address associated with your account, through the app, or by posting on our website. Notices to us go to hello@thrively.app.

Headings. Headings are for convenience only and do not affect interpretation.

Notice to California users. Under California Civil Code § 1789.3, California users are entitled to the following: the Service is provided by Reeves Adventures L.L.C., 5102 Bridgewood Drive, Durham, NC 27713, hello@thrively.app. Complaints may be directed to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210.

20. Contact

Reeves Adventures L.L.C. 5102 Bridgewood Drive Durham, NC 27713 United States

Email: hello@thrively.app